Frequently Asked Questions

1. How do I contact customer service?

To contact customer service please call 604-536-2135 or 1-877-536-2135 or email [email protected]

2. How many tickets are available for sale?

Choices Lottery: There are 315,000 tickets available for sale.
50/50 Plus Lottery: There are 482,000 tickets available for sale.
Daily Cash Plus Game: There are 180,000 tickets available for sale.

3. How much do tickets cost?

Choices Lottery: 3packs for $100, 6packs for $175, 9packs for $250 and 20packs for $500.
50/50 Plus Lottery: 2packs for $15, 6packs for $30, and 16packs for $60.
Daily Cash Plus Game: 2packs for $25 and 6packs for $50.

4. How can I obtain a winners’ list?

A complete searchable winner’s database will be available on this webpage on or before May 9, 2021. A list of major winners will also be published in The Province Newspaper on May 9, 2021.

5. What are the odds of winning?

Choices Lottery: Chances are 1 in 315,000 (total tickets for sale) to win a grand prize. Actual odds depend on number of tickets sold. All inquiries, if any, on the odds of winning, are to be made to the licensee prior to the purchase of ticket.
50/50 Plus: Odds of winning the 50/50 prize will depend on the number of tickets sold.
Daily Cash Plus Game: Chances are 1 in 180,000 (total tickets for sale) to win the main prize. Actual odds depend on number of tickets sold.

6. What is the 50/50 Plus prize

50/50 Plus prize is based on the total sales dollars generated. The winner receives one-half, or 50%, of the total sales dollars generated. Maximum prize payout may be $1,117,500, however the 50/50 Plus prize is dependent on the number of tickets sold.

7. What happens if a bad payment is received?

If your cheque is returned to us by the bank or if a credit card payment is charged back, you will be contacted by MNP LLP and given an opportunity to provide replacement payment within two business days. Any tickets issued will be considered invalid until replacement payment is received.

8. How old do you have to be to purchase a ticket?

Purchasers must be at least 19 years of age. If a winning ticket bears a minor’s name, the prize will be lawfully delivered on behalf of the minor to the minor’s parent, legal guardian or trustee.

9. Can Choices Lottery tickets be ordered online?

Yes. The rules governing British Columbia Charitable Lotteries allow for online ticket order taking provided the following three conditions are met.

  • Ticket purchasers must be physically in the province of BC when placing the order;
  • They must be residents of BC; and,
  • The address given for tickets to be mailed to must be a valid BC address.
  • Non-residents of British Columbia cannot purchase tickets by phone, fax, mail, or over the Internet.

10. Can I purchase tickets if I am not a resident of British Columbia?

Yes, but there are certain restrictions and conditions which must be met.

Tickets must be purchased at a retail sales outlet (London Drugs, Save-On Foods, Urban Fare)

The lottery is intended for BC residents. Ticket buyers must be in British Columbia at the time of purchase. A non-resident of British Columbia may purchase a ticket if the entire payment transaction takes place while the person is physically in British Columbia and if the ticket or a receipt is issued at that time. Tickets can be mailed to addresses outside the province of British Columbia.

A non-resident of British Columbia cannot purchase a ticket via the Internet, by phone, by fax or by mail but must purchase at a retail sales outlet only.

Tickets or receipts can not be distributed to, mailed or otherwise sent to a non-residents third-party address in British Columbia.

11. Are there any restrictions on a BC resident buying tickets?

A resident of British Columbia may purchase a ticket only if the entire payment transaction takes place while the person is physically in British Columbia and if the ticket or a receipt is issued at that time. When a resident of British Columbia is outside the province of British Columbia they may not place an order to purchase tickets. This restriction includes all methods of ordering tickets, including mailing in your order.

For further information on restrictions on purchasing, please see Licensed Charitable Gaming Rules, BC Gaming Policy and Enforcement Branch. The website for information is http://www2.gov.bc.ca/aaests/gov/sports-recreation-arts-and-culture/gambling/licences/procedures-ticket-raffle.pdf. Please see Section 9 for specific details on purchasing restrictions.

12. How many prizes will be awarded?

Choices Lottery: 3,234 prizes will be awarded
50/50 Plus: 1 prize will be awarded. (The money received in ticket sales will be divided equally between the winner and the charity)
Daily Cash Plus Game: 102 prizes will be awarded.

13. What is the total prize value?

Choices Lottery: Approximately $3,967,203.00 based on MSRP as provided by our suppliers and includes related taxes.
50/50 Plus: The prize will be based on 50% of the total sales proceeds for the 50/50 Plus tickets.
Daily Cash Plus Game: Approximately $345,000 based on MSRP as provided by our suppliers and includes related taxes.

14. Is my ticket purchase tax deductible?

No, lottery tickets are not tax deductible; even though proceeds support a charitable cause.

15. Where do the proceeds from the Choices Lottery go?

The proceeds from the BC Children’s Choices Lottery support the funding of ground-breaking research at BC Children’s Hospital into the prevention, treatment and cure of childhood illnesses.

16. If I win the Appreciation Reward Draw, February Family Draw, Spring Bonus Draw, or the Early Bird Draw, do I still qualify for the other prize draws including the Grand Prize?

Yes, after each draw the winner is recorded and the ticket number then goes back in for every prize category. Tickets must be purchased before the designated cut-off dates to be eligible for a prize.

17. What if I lose my ticket?

You do not need your ticket to claim your prize. Your name, address, and phone number are recorded in the database along with your ticket number. If you would like a replacement ticket, you can call 604-536-2135 or toll free 1-877-536-2135 or email [email protected]

18. Do I have to pay tax on any winnings?

Lottery winnings are considered a windfall and not taxable in Canada.

19. What is your privacy policy?

We respect your privacy. BC Children’s Hospital Foundation protects personal information and adheres to all legislative requirements with respect to privacy.

We do not rent, sell, or trade our mailing lists. Information provided through ticket purchase will be used to deliver services and keep you informed on Foundation activities, including programs, services, and special events, funding needs, opportunities to volunteer or give and more, through periodic contacts.

To be removed from these contacts, call (604) 536-2135 or 1-877-536-2135 or email [email protected]

20. Can I request a specific ticket number?

No. Ticket numbers are computer-generated in ascending order starting at a pre-determined number.

21. Can I purchase tickets in multiple names?

Yes, although one person will be designated as the primary purchaser and will be responsible for distributing the winnings between the multiple purchasers. The licensee is not responsible for distributing winnings or resolving disputes between ticket purchasers.

22. How long do I have to claim my prize?

Prizes must be claimed within twelve (12) months of the Final Draw.

The Grand Prize winner must decide on which option they are taking within 10 days of being awarded the prize.

23. How will I know if I have won a prize?

The primary ticket purchaser will be notified by phone and/or mail by the BC Children’s Hospital Foundation as to what they have won and where/how to claim their prize(s). Prize winners will be published in The Province Newspaper on May 9, 2021. A complete list of winners will also be posted online on the same date at www.bcchildren.com.

24. How long does it take to receive my ticket?

If you place your order via the Internet, you should receive your ticket within a few minutes. If you order by phone, and provide an email address, you should receive your tickets within a few minutes If you order by phone, and don’t provide an email address, or order by fax or mail or at London Drugs or Save-On Foods, you should receive your tickets within 2 – 3 weeks after the order is placed. If you do not receive your ticket within 2 – 3 weeks, you should call 604-536-2135 or 1-877-536-2135 or email [email protected] for further information or for re-issue.

25. When are the deadlines for ticket sales?

Appreciation Reward Draw Deadline
Midnight February 5, 2021

February Family Draw Deadline
Midnight February 19, 2021

Spring Bonus Draw Deadline
Midnight March 5, 2021

Early Bird Deadline
Midnight March 25, 2021

Final Sales Deadline (all three lotteries)
Midnight April 8, 2021

26. What are the prize draw dates?

Appreciation Reward Draw
Thursday, March 11, 2021
9:00 am at MNP LLP
301-15303 31st Avenue, Surrey, BC

February Family Draw
Thursday, March 11, 2021
9:00 am at MNP LLP
301-15303 31st Avenue, Surrey, BC

Spring Bonus Draw
Thursday, April 15, 2021
9:00 am at MNP LLP
301-15303 31st Avenue, Surrey, BC

Early Bird Draw
Thursday, April 15, 2021
9:00 am at MNP LLP
301-15303 31st Avenue, Surrey, BC

Final Sales Draw
Final and Grand Prize, 50/50 Plus Lottery and Daily Cash Plus Game
Thursday, April 8, 2021
9:00 am to 11:00 am at MNP LLP
301-15303 31st Avenue, Surrey, BC

Balance of draws for prizes in the Main Lottery valued at $1,000 or less will be completed at MNP LLP, 15303 31st Avenue, Surrey, BC on Thursday, April 29, 2021 from 11:00 am to 1:00 pm.

27. How can I be sure my tickets are in the draw?

The professional services firm, MNP LLP, ensures that all paid tickets are in the draw.

28. If my ticket gets pulled and I am away for the Grand Prize, the 50/50 Plus, or any other prize, what happens?

Once a prize winner has been chosen, the prize that winner has won is solely for them.

For prizes over $1,000 value, the winner will be called and advised of their winnings. If the winner is not available at the time of the call, the foundation will continue to call, email and then write letters to the winner to notify them of their winnings.

For prize of $1,000 or less in value, the winner will be sent a letter advising them of what they have won and how to claim their prize, if applicable, or outlining how they will receive their prize. For those that win a gift card that is valued at less than $1,000, the gift card will be mailed to the winner with their notification letter.

28. Will my name be publicized if I am a winner?

Yes, all winners’ names are publicized as part of the winners list.

29. How are the prizes awarded?

Choices Lottery: All prizes are awarded by use of a random number generator.
50/50 Plus: The 50/50 Plus winner is awarded by use of a random number generator.
Daily Cash Plus Game: All prizes are awarded by use of a random number generator.

30. What are the guidelines for buying tickets?

Choices Lottery

  • Purchase by phone, fax, mail, online or in person at London Drugs, Save-On Foods, or Urban Fare.
  • One method of payment only for phone, fax and web orders.
  • Credit Cards accepted are Visa, MasterCard, and American Express.
  • Mail in purchases can be made by Credit Card, Cheque or Money Order.
  • London Drugs will not accept Personalized Cheques, but they will accept Money Orders (made out to London Drugs Limited), Credit Cards, Debit Cards, and Cash.
  • Save-On Foods and Urban Fare will not accept Personalized Cheques, but they will accept Credit Cards, Debit Cards, and Cash.
  • All Cheques should be made payable to Choices Lottery.
  • All 3pack, 6pack, 9pack, or 20packs must contain the same purchaser’s information and will be mailed to the primary ticket holder.

50/50 Plus Lottery

  • 50/50 Plus orders will not be accepted without the purchase of a Choices Lottery 3pack, 6pack, 9pack, or 20pack.
  • Each 50/50 Plus Lottery ticket must contain the same customer information as the Choices Lottery 3pack, 6pack, 9pack or 20pack it was sold in conjunction with.
  • Should you have purchased a ticket in the 2021 Choices Lottery, you are entitled to add 50/50 Plus Lottery tickets without purchasing additional 2021 Choices Lottery tickets.

Daily Cash Plus Game

  • Daily Cash Plus orders will not be accepted without the purchase of a Choices Lottery 3pack, 6pack, 9pack, or 20pack.
  • Each Daily Cash Plus Game ticket must contain the same customer information as the Choices Lottery 3pack, 6pack, 9pack or 20pack it was sold in conjunction with.
  • Should you have purchased a ticket in the 2021 Choices Lottery, you are entitled to add Daily Cash Plus tickets without purchasing additional 2021 Choices Lottery tickets.
31. If my ticket gets pulled and I am away for the Grand Prize, the 50/50 Plus Prize, or any other prize, what happens?

Once a prize winner has been chosen, the prize that that winner has won is solely for them.

For prizes over $1,000 value, the winner will be called and advised of their winnings. If the winner is not available at the time of the call, the foundation will continue to call, email and then write letters to the winner to notify them of their winnings.

For prizes of $1,000 or less in value, the winner will be sent their prize, if applicable, or outlining how they will receive their prize. For those that win a gift card that is valued at less then $1,000, the gift card will be mailed to the winner with their notification letter.

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Chances are 1 in 315,000 (total tickets for sale) to win the Main Lottery prize.
BC Gaming Event Licence #127671
Chances are 1 in 482,000 (total tickets for sale) to win the 50/50 PLUS prize.
BC Gaming Event Licence #127673
Chances are 1 in 180,000 (total tickets for sale) to win the Daily Cash PLUS prize.
BC Gaming Event Licence #127674
Know your limit, play within it
Problem Gambling Help Line 1-888-795-6111
www.bcresponsiblegambling.ca
19+ to play